Sohana Afrin in Sydney, New South Wales works at Optus (Carriage Manager ,Service Fulfilment , Optus Business) and was educated at Bangladesh University of Engineering and Technology.
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Optus
Jul 2020 - Present 6 months , -Communicating and managing customer order to ensure timely resolution and met SLA-Leveraging internal and external r...
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Present
Carriage Manager ,Service Fulfilment , Optus Business
Optus
Nov 2019 - Jul 2020 9 months , Sydney, New South Wales, Australia , Order management and Service Delivery for fixed enterprise (Voice & Data)Managi...
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Delivery Manager ,Fixed Enterprise,Wholesale & Satellite
Optus
Mar 2019 - Nov 2019 9 months , Sydney, New South Wales, Australia , Leading customer service activation team for voice products in network provisio...
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Group Leader ,Customer Service Activation
Bangladesh University of Engineering and Technology
1998
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2003
Bachelor of science. Electrical and Electronics Engineering
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