Mike Knaggs in Sydney works at Pegasystems (Customer Service Capability Business Lead) and was educated at University of Sydney.
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Pegasystems
May 2021
-
Present
Customer Service Capability Business Lead
ServiceNow – The Enterprise Cloud Company
Aug 2016
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Apr 2021
Customer Service Management - Solution Sales Specialist
salesforce.com
May 2014
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Jul 2016
Service Cloud Account Executive
University of Sydney
1999
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2002
Bachelor of Engineering. Software Engineering
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