Melody Smith

Sydney

Melody Smith in Sydney works at IAG (Lead Service Designer, Strategy & Innovation) and was educated at University of Auckland.

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IAG Mar 2020 - Present10 months - Present
Lead Service Designer, Strategy & Innovation

QBE Insurance Jun 2019 - Mar 2020 10 months , Sydney , Applying human centred design to one of the knottiest problems in financial services: helping consumers to... -
Head of Customer Product Disclosure

QBE Insurance May 2018 - Jun 2019 1 year 2 months , Sydney, Australia , Led the QBE Human Centred Design practice to ensure the customer, partner, and employee e... -
Human Centred Design Strategy and Capability Lead, Customer Experience

University of Auckland   2012 - 2012
Master of Business Administration (MBA)

University of Auckland   2009 - 2010
Post Graduate Diploma in Business Administration