Mark Baylis

Sydney

Mark Baylis in Sydney works at Optus (Vice President, Customer Care and CX) and was educated at Deakin University.

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Optus Sep 2016 - Present - Present
Vice President, Customer Care and CX

Optus May 2016 - Sep 2016 5 months , Sydney, Australia , The team is accountable for all customer engagement post sales order to ensure set-up, use, up-s... -
Head of Customer Marketing and Digital Customer Engagement

Optus Sep 2012 - May 2016 -
Director, Digital Marketing and User Experience

Deakin University   1994 - 1996
Bachelor's Degree. Marketing and Economics

University of Southern Queensland   2003 - 2007
Master's Degree. Accounting