Jungkwan Danny An in Sydney works at Tableau Software (Technical Lead, Principal Technical Support Engineer) and was educated at University of Technology, Sydney.
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Tableau Software
Feb 2019 - Present 1 year 11 months , Sydney, Australia , Striving to increase the Support team's overall performance, reduce ramp time, and improv...
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Present
Technical Lead, Principal Technical Support Engineer
Tableau Software
Apr 2018 - Jan 2019 10 months , Work closely as the senior technical focal point of customer issues, mentoring and educating the team, to provide s...
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Present
Principal Technical Support Engineer
Tableau Software
Nov 2016 - Mar 2018 1 year 5 months , Sydney Area, Australia , Responsible to communicate with customers via email, phone and remote session toensu...
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Present
Senior Technical Support Engineer
University of Technology, Sydney
2009
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2011
Master's degree. Internetworking. Distinction
Handong Global University
2000
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2003
Bachelor's degree. Management / Computer Science. 3.49
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