Carla Ianni

Sydney

Carla Ianni in Sydney works at Commonwealth Bank (Head of Customer Vulnerability).

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Commonwealth Bank Jul 2020 - Present 6 months , Area of focus • Lead a specialist team who provide confidential banking support to customers experiencing family or d... - Present
Head of Customer Vulnerability

Commonwealth Bank Jan 2020 - Jul 2020 7 months , Area of focus: • Led best practice dispute resolution team in the management of individual customer complaints • Led... -
Head of Advocacy

Commonwealth Bank Jan 2019 - Feb 2020 1 year 2 months , Sydney, Australia , Area of focus: • Providing advisory support to CBA on conflict prevention and providing e... -
Executive Manager, Customer Advocacy and Remediation

None listed.